Legal
Privacy Policy
This policy explains how Water Damage Oakville handles information provided through this website and during service enquiries.
Information we collect
We collect the information you provide directly through our contact form, by telephone or by email. This typically includes your name, phone number, email address, property address or neighbourhood, property type, the service you are enquiring about and any details you choose to share about the situation at your property.
How we use your information
Information is used to respond to your enquiry, arrange an assessment, deliver the services you request and keep records of work completed. We may also use your contact details to follow up about an active or recent project.
Sharing your information
We do not sell your personal information. Information may be shared with parties directly involved in your project, such as a property manager or an insurer, where you have asked us to do so or where it is necessary to complete the work.
Retention and security
We keep project and enquiry records for as long as needed for the purposes described above and to meet legal or business requirements. We take reasonable steps to protect the information in our care against loss, misuse and unauthorised access.
Your choices
You may ask us to correct or delete the personal information we hold about you, or to stop contacting you, by emailing or calling us using the details below. Some information may need to be retained where required for legal or record-keeping purposes.
Cookies and website use
This website may use standard technical logging and embedded content such as a map provider. Embedded content is served by third parties whose own privacy practices apply to that content.
Contact us
Water Damage Oakville, 589 Taplow Crescent, Oakville, ON L6L 4V9. Telephone (289) 812-2484 or email info@waterdamageoakville.org.